Hotel Lumen - A Kimpton Hotel

6101 Hillcrest Ave, Dallas, TX

Stylish, Business People, Cozy

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Will C.

Mediocre Kimpton experience

Hip, Modern, Stylish, Business People, Singles, Not Budget, Not Rustic

July 11 2007: Hotel Lumen, across Hillcrest from SMU is a converted 1950s (?) motor hotel. Looks much better than it sounds and has all the stylish elements of other Kimpton properties. Property is 4 stories high with a fitness center and softly lit (or dark) hallways. Good neighborhood with plenty of shopping and restaurants within the immediate vicinity.

The usual Kimpton elements like the wine reception, big, big bathrooms, free wireless, free papers, parking is valet only.

However, the restaurant ran out of food for breakfast, reducing us to toast, coffee and some poorly presented yogurt; waitress had no guidance or answer for their lack of preparation. Room key system died late afternoon, preventing us from reaching our rooms without someone from the desk or valet stand letting us in.

Mostly it came across as a little too new (opened just a few months ago) and needs a little scrubbing on the service. I'm not sure a hotel of this size (48 rooms?) works with their model because it requires a high amount of personnel. Management was responsive to my concerns, so they seem to understand there is work to be done.

Date of stay: June 2007

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Location. Hotel Lumen in Dallas, Texas, is within walking distance of Southern Methodist University, facing Meadows School of the Arts and less than a mile from both Highland Park Village and Snider Plaza. The downtown Dallas' Arts District featuring the Nasher Sculpture Center and Meyerson Symphony Hall are four miles away.
Hotel Features. The hotel's intimate restaurant and lounge, Social, offers comfort cuisine that is also available each evening through room service. Favorite neighborhood entrees include Brie macaroni and roasted halibut, complimented by the homemade blueberry brioche or raspberry mango trifle for dessert. Business center facilities and complimentary wireless Internet access are available throughout the hotel. Complimentary passes to a nearby fitness center are offered to all guests and selected fitness equipment is on site.

Guestrooms. Guestrooms at the Hotel Lumen include spacious accommodations with sleek décor and blue and burnt orange hues. Pillow top mattresses and goose down duvets are draped over dark wood furnishings. Mosaic tiled walk in showers feature three body massage sprays. Rooms include 32 inch plasma televisions, DVD and CD players, and laptop compatible safes. Select suites include separate living areas and cooking facilities.

Expert Tip. Aside from its three meeting rooms, Hotel Lumen's Spectra Suites are designed to interconnect, forming one large suite for a business event or social gathering. Hotel Lumen can also highlight company logo colors with its LED lights outside the building.